Need help? You can fill out our contact form below. Before you do, please read these points:

  • We are not providing customer service for any of the recommended exchanges or for the companies that refer to our website. If you need help within the platforms you’re using, you should contact their Customer Service.
  • If you are new to cryptocurrency, before contacting us, please see these links for a simple explanation and how to use it.
  • If you are looking to get more information about the status of your transaction, this can be easily viewed on a Blockchain Explorer. Enter your Bitcoin Address or Transaction ID and you can see where your funds are.